Launch of the Reports, Online Dashboard and Video Documentary of the Electronic Citizen Report Card (eCRC), on Secondary Education and Local Government Service Delivery

Tuesday, 22 January 2019, Jasmine Committee Room, BMICH , Bauddhaloka Mawatha Colombo 7.

The Centre for Poverty Analysis (CEPA) and ACTED, in collaboration with zonal education departments and Local governments in Batticaloa, Monaragala and Mullaitivu Districts, will be launching the benchmark reports of the Electronic Citizens Report Card (e-CRC) on the delivery of secondary education services and public services. The survey was carried out under the EU funded project: ‘Co-creating social development and good governance: fostering cooperation between Civil Society Organizations (CSO) and government authorities for better social services’. The project focused on enhancing the capacity of CSOs in cooperation with government authorities to promote better access to and quality of services, while ensuring the accountability of service providers.

The National event is the culmination of this two-year research programme and will share the results, lessons learned, and best practices on the delivery and quality of social service provision. This will be attended by District Secretaries / Government Agents, Provincial Commissioners / Assistant Commissioners of Local Governments, Officers of Zonal Education Divisions, Chairman/Secretary of Pradeshiya Sabhas, and Members of Community based Organations in Batticaloa, Monaragala and Mullaitivu Districts.

Agenda

10.00 – 10.30 Registration / Refreshments

10.30 – 10.35 Welcome : ACTED and CEPA

10.35 – 10.45 Opening remarks : CEPA

10.45 – 11.00 Screening of eCRC video documentary

11.00 – 11.20 Keynote address : Lionel Fernando, former Civil Servant, Diplomat and Governor of North and East Provinces

11.20 – 11.40 Key findings of benchmark survey : CEPA Demonstration of online dashboard : Centre for Governance and Innovation (CGI)

11.40 – 12.20 Panel discussion on: Results, Way Forward and Q&A

12.20 – 12.30 Recognising the service of Community Members

12.30 – 12.45 Closing remarks : CEPA

12.45 onwards Lunch